Privacy Policy
Last Updated: February 15, 2025
Introduction and Data Controller Information
Atlascrestgrp ("we," "our," or "us") operates atlascrestgrp.com and provides spreadsheet financial management education services. We are committed to protecting your personal information and your right to privacy under UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Our registered address is 10 Greenbank Rd, Liverpool L18 1HN, United Kingdom. For privacy-related inquiries, contact us at contact@atlascrestgrp.com or +447949575468.
Information We Collect
We collect information you provide directly and automatically when using our services. This collection enables us to provide educational content, process applications, and improve our financial management training programs.
Personal Identifiers
Name, email address, phone number, postal address, and other contact details you provide during registration or correspondence.
Educational Information
Course preferences, learning progress, assessment results, and feedback related to our financial management programs.
Technical Data
IP address, browser type, device information, cookies, and website usage patterns collected through analytics tools.
Communication Records
Email correspondence, support tickets, feedback submissions, and other communications with our team.
How We Use Your Information
Educational Services
We process your personal information to deliver spreadsheet financial management courses, track learning progress, provide personalised educational recommendations, and issue completion certificates. This processing is necessary for contract performance and our legitimate business interests.
Communication and Support
Your contact information enables us to respond to inquiries, provide technical support, send course updates, and share relevant educational content. We may also use this information for marketing communications where you have consented or where permitted by law.
Service Improvement
We analyse usage patterns and feedback to enhance our educational content, improve website functionality, develop new financial management courses, and ensure our services meet learner needs effectively.
Legal Basis for Processing
Under UK GDPR, we process personal information based on the following legal grounds:
Contract Performance: Processing necessary to provide educational services you have enrolled in or to take steps before entering into a contract.
Legitimate Interests: Processing necessary for our legitimate business interests, such as improving services, preventing fraud, and ensuring website security, provided these interests don't override your rights.
Legal Compliance: Processing required to comply with legal obligations, including tax requirements and regulatory compliance.
Consent: Processing based on your explicit consent, particularly for marketing communications and non-essential cookies.
Information Sharing and Third Parties
We do not sell personal information to third parties. However, we may share information with trusted service providers and in specific circumstances outlined below.
Service Providers: We work with carefully selected third-party companies that assist with website hosting, email delivery, payment processing, and analytics. These providers access personal information only as necessary to perform their functions and are contractually bound to protect your data.
Legal Requirements: We may disclose personal information when required by law, court order, or legal process, or to protect our rights, property, or safety, or that of others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of the business transaction, with appropriate safeguards in place.
Data Security Measures
We implement comprehensive technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction.
Encryption
All data transmissions use SSL/TLS encryption, and sensitive information is encrypted at rest using industry-standard protocols.
Access Controls
Strict access controls ensure only authorised personnel can access personal information on a need-to-know basis.
Regular Monitoring
Continuous monitoring systems detect potential security threats and unauthorised access attempts.
Your Rights Under UK Data Protection Law
You have significant rights regarding your personal information. We are committed to facilitating the exercise of these rights within the timeframes required by law.
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Right of Access
Request a copy of the personal information we hold about you, including details about processing purposes and data recipients.
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Right to Rectification
Request correction of inaccurate or incomplete personal information we hold about you.
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Right to Erasure
Request deletion of your personal information in certain circumstances, such as when it's no longer necessary for the original purpose.
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Right to Restrict Processing
Request that we limit how we use your personal information in specific situations, such as when you contest its accuracy.
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Right to Data Portability
Request a copy of your personal information in a structured, commonly used format to transfer to another service provider.
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Right to Object
Object to processing based on legitimate interests or for direct marketing purposes, including profiling.
To exercise any of these rights, contact us using the details provided in this policy. We will respond within one month of receiving your request, though this may be extended by up to two months for complex requests.
Data Retention Periods
We retain personal information only as long as necessary for the purposes outlined in this policy, considering legal requirements and business needs.
Course Participants
Personal information and course progress data retained for 7 years after course completion to support certification verification and continuing education requirements.
Marketing Communications
Contact information for marketing purposes retained until consent is withdrawn or for 3 years after last engagement, whichever occurs first.
Financial Records
Payment and billing information retained for 6 years to comply with UK tax and accounting regulations.
Technical Data
Website analytics and technical usage data typically retained for 26 months or as specified in individual cookie policies.
Cookies and Similar Technologies
Our website uses cookies and similar technologies to enhance functionality, analyse usage patterns, and provide personalised experiences. Essential cookies are necessary for basic website operation, while optional cookies require your consent.
You can manage cookie preferences through your browser settings or our cookie consent banner. Disabling certain cookies may affect website functionality and your user experience.
International Data Transfers
Your personal information is primarily processed within the United Kingdom. When we use service providers or partners located outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions, to protect your information during transfer and processing.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or business operations. When we make significant changes, we will notify you through our website or direct communication. The "Last Updated" date at the top of this policy indicates when it was most recently revised.
We encourage you to review this policy regularly to stay informed about how we protect your personal information and your privacy rights.
Contact Information for Privacy Matters
For questions, concerns, or requests
related to this privacy policy or your personal information, please
contact us:
Email:
contact@atlascrestgrp.com
Phone: +447949575468
Address: 10 Greenbank Rd,
Liverpool L18 1HN, United Kingdom
If you believe we have not addressed your privacy concerns adequately, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection supervisory authority.